I'm a Senior User Experience Designer at Thomson Reuters. In short: I love building cohesive & high-performing products, experiences, and teams. Challenges energize me; I've worked on a global suite of tax and accounting software, multimedia training paths for 3D CAD mechanical design tools, and a mobile app that helps NCAA athletes log their volunteer hours. I'm happiest when: (1) crafting clever & gratifying experiences, (2) unlocking the enthusiasm & ingenuity of teams, and (3) eating cheese. 🧀
THE LONG STORY
I focused on Social Psychology/Human Behavior and Cognition for my undergraduate studies at the University of Michigan in Ann Arbor. During this time I researched decision making biases with Dr. Stephen Garcia. In 2008, I was lucky enough to nab the first-ever Product Management internship at IAC. In that time, I dabbled in user research and crafted wireframes. I enjoyed researching and designing digital experiences so much that I decided to pursue this track in graduate school by studying Human-Computer Interaction.
During my time as a Master's student at the University of Michigan School of Information, I had the luxury to work on several interesting endeavors. I helped DTE Energy test and refine a website that encouraged its customers to monitor and reduce their personal energy usage. I consulted with a multi-million dollar research consortium (which serves over 700 organizations) to help improve record-keeping and archiving workflows. I also collaborated with fellow students to create a mobile neighborhood exploration application for the 2013 CHI Competition.
I worked for Autodesk as an Information Architect within the Learning Experience Team. While working in a digital agency named Enlighten (now Perficient), I took on multiple diverse clients, such as AAA, Helper Helper, and a massive financial advising firm. I was the hype woman for user experience initiatives at FordDirect, a first-of-its-kind joint venture between Ford Motor Company and its dealers.
In 2014, I entered tax and accounting realm as the first UX designer in Thomson Reuters Tax & Accounting Professional. Since then, I've played an integral role in the growth and visibility of our team. I love the collaborative environment, the rigors of designing robust enterprise experiences, and the challenge of building a more user-centered culture across TR.